Personalised care at home
Your life. Your home.
Care that understands both.
Personalised home care for families in Ealing, Hayes and across West London. Delivered by Marigold carers, chosen for their character as much as their qualifications.
Our home care services
The right support for your family.
Keep the familiar routines, places and people you love, with thoughtful support from carers who take time to know you.
Book a Free Assessment 020 3152 7194
Home care, hour by hour
Mornings, meals, medication and more, in regular visits shaped around your day, from one hour a week.
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Live-in care
Round-the-clock reassurance from a dedicated carer who truly knows you, without ever leaving home.
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Dementia care
Specialist, patient support that keeps familiar routines and dignity at the centre of every visit.
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Children & young people
Nurturing support for children with autism, learning disabilities, cerebral palsy and complex needs.
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Respite care
A proper rest for family carers: someone trustworthy holds the fort for an afternoon or a fortnight.
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Condition-specific care
Expert support for Parkinson’s, stroke, palliative and mental health needs, by carers trained in each.
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Recovery & reablement
Practical support to regain skills, strength and confidence after illness, injury or a hospital stay.
Explore30+ ways we can help
From companionship to complex clinical care, one team covers it.
View All Services- CompanionshipRegular visits for conversation, outings and company at home.
- Overnight careA sleeping or waking carer through the night, so the family can rest.
- Palliative careComfort, dignity and calm support at home towards the end of life.
- Wellbeing checksShort, regular visits to check all is well and prompt medication.
- Learning disabilitiesSupport that builds independence, routines and confidence.
- Mental healthSteady, patient support alongside the person’s own care team.
- Free assessment in 24 hoursUsually within 24 hours of your first call, at home and with no obligation.Learn more →
- Covering 13 boroughsLocal carers across West London, close to the people they visit.Learn more →
- Calls returned the same dayEvery working day, by someone who knows the service.Learn more →
- Rated Good by the CQCGood in all five areas. Report published 22 February 2026.Learn more →
A different kind of home care
At Marigold, we believe great care starts with great people: carers chosen for their character, trained to the highest standard, and matched to each client with care.
We are a CQC-registered domiciliary care provider based in Hayes, serving families across Ealing, Southall, Hillingdon and the surrounding boroughs. Every care plan is built around the individual and reviewed as needs change.
We are small enough to know every client by name, and large enough to provide round-the-clock support. You will see the same faces visit, week after week.
From first call to a free home visit within 24 hours
Every step is calm, free of charge, and at your pace. No contracts to sign before you are ready.
Get in touch
A real conversation with someone who knows the service. No call centres, no scripts.
Free home assessment
We come to you, learning the whole picture rather than just the medical notes.
Your personal care plan
Written specifically for your loved one, never adapted from a template.
Meet your Marigold carer
Matched on more than availability. You meet them before care begins.
Care begins
Familiar faces, regular visits, and our team on-call around the clock.
Free assessment, usually within 24 hours · No obligation
Leaving hospital? Call 020 3152 7194 and we can visit within 2 hours.
Care you can count on
We built Marigold on a clear principle: every person deserves to be cared for by someone who genuinely knows them, not a different face each week.
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Consistent carers
You will see the same familiar carers, visit after visit. They will know your routines, preferences and story.
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Bespoke care plans
Every plan is built around the individual from day one, reviewed regularly, and updated as needs change.
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CQC regulated
Fully inspected and registered with the Care Quality Commission. We welcome scrutiny because quality matters to us.
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24/7 on-call support
A real person answers every call, day or night, including weekends and bank holidays.
Commission Overall rating Good
The five areas are the questions every inspector asks of every care provider in England. Each one tells you something different about what it is like to be cared for by us.
Read our latest inspection report,published 22 February 2026
High standards. Human at heart.
Good care should stand up to scrutiny. Marigold Home Care is rated Good by the Care Quality Commission in all five assessment areas.
Registered, checked and accredited
Independently registered, inspected and certified, so you know exactly who is coming into your home.
- Care Quality CommissionRegistered, rated Good
- Information Commissioner’s OfficeRegistered, ZB296633
- NHS Data Security and Protection Toolkit2026-27: Standards Met
- Every care workerEnhanced DBS and right-to-work checks
Wherever home is
in West London
Our carers live in the communities they care for. They know the streets, the shortcuts and the good greengrocers.
Loved by the community
Don’t just take our word for it. Hear from the families and people we’ve supported across London.
Cared for by Marigold? Leave a Google review or review us on homecare.co.uk.
The care under Marigold was completely different to what I’d seen before. The carers were supportive of all the needs my dad required, loving, great company. The company itself was always free to chat and discuss. Their support makes your life easier.
Marigold have provided excellent carers for my father for the past two years. My relationship manager Awill has been fantastic, providing support and attention, and has been a huge pleasure to work with.
Marigold is an amazing and the best home care company I have had the pleasure of having. They have professional management and skilled carers. I would recommend them highly.
From the very first call, Marigold felt different. They took the time to understand my mother’s routines and preferences before the first visit. That level of attention means the world when you’re trusting someone with a loved one.
The carers Marigold sent were punctual, kind, and incredibly skilled. My nan has dementia and they handled every situation with such calm and dignity. I can’t put into words how grateful we are.
As a social worker I’ve referred several clients to Marigold and every single family has reported positive outcomes. Their communication with professionals is clear and prompt, exactly what you need.
Not ready to call? Start here
Honest, practical reading for families weighing up the next step. No obligation, no pressure, just clear answers to the questions people ask us most.
Choosing the right care
Home care or a care home? How the options really compare, and how to decide with confidence.
Spotting the signs
The changes that suggest a little more support would help, and what to do when you notice them.
Funding & costs
Paying for care at home, what council and NHS help exists, and how to plan ahead.
Wear the jumper.
Join the flock.
Paid training, real career paths and a team that looks after its own. If you lead with kindness, we’d love to meet you.
Ready to arrange care for someone you love?
Tell us what’s happening and we’ll listen, explain your options clearly, and walk you through every step at your own pace, with no obligation to go ahead.
Whether it’s a few hours a week or round-the-clock support, everything begins with a free home visit and an honest conversation, no scripts, no sales, just clear advice from a local team who genuinely care.
- Speak to a real person today
- No contracts before you’re ready
- CQC regulated & insured